At Fusion Digital India, we strive to ensure customer satisfaction with our services. If you are not satisfied with your purchase, you may request a refund under the following conditions:
1. Eligibility for Refund
Refund requests must be made within 3 days from the date of purchase.
The service must not have been fully utilized or completed.
Any promotional or discounted purchases are non-refundable.
2. Process for Requesting a Refund
Submit your refund request by contacting our support team at [info@fusiondigitalindia.com] with your order details.
Our team will review your request and respond within 3 business days.
If approved, the refund will be credited using the original payment method within 30 business days.
Refund requests are subject to approval, and Fusion Digital India reserves the right to accept or decline any refund request at its discretion.
Refunds will not be issued for customer dissatisfaction due to subjective preferences or expectations.
Any chargeback or dispute initiated after requesting a refund will result in an automatic rejection of the refund request.
3. Non-Refundable Services
Customized or tailored services that have been initiated.
Digital marketing services where campaigns have already been executed.
Any third-party service costs that are non-refundable by the provider.
Refunds will not be provided for delays caused by client-side issues, such as delayed responses, incorrect information, or failure to provide necessary materials.
4. Exceptions
Refunds may be granted on a case-by-case basis for extenuating circumstances.
If a technical issue caused a failure in service delivery, we may offer a reattempt instead of a refund.
For further assistance, please reach out to our support team at [info@fusiondigitalindia.com].