At Fusion Digital India, we strive to ensure customer satisfaction with our services. If you are not satisfied with your purchase, you may request a refund under the following conditions:

1. Eligibility for Refund

  • Refund requests must be made within 3 days from the date of purchase.

  • The service must not have been fully utilized or completed.

  • Any promotional or discounted purchases are non-refundable.

2. Process for Requesting a Refund

  • Submit your refund request by contacting our support team at [info@fusiondigitalindia.com] with your order details.

  • Our team will review your request and respond within 3 business days.

  • If approved, the refund will be credited using the original payment method within 30 business days.

  • Refund requests are subject to approval, and Fusion Digital India reserves the right to accept or decline any refund request at its discretion.

  • Refunds will not be issued for customer dissatisfaction due to subjective preferences or expectations.

  • Any chargeback or dispute initiated after requesting a refund will result in an automatic rejection of the refund request.

3. Non-Refundable Services

  • Customized or tailored services that have been initiated.

  • Digital marketing services where campaigns have already been executed.

  • Any third-party service costs that are non-refundable by the provider.

  • Refunds will not be provided for delays caused by client-side issues, such as delayed responses, incorrect information, or failure to provide necessary materials.

4. Exceptions

  • Refunds may be granted on a case-by-case basis for extenuating circumstances.

  • If a technical issue caused a failure in service delivery, we may offer a reattempt instead of a refund.

For further assistance, please reach out to our support team at [info@fusiondigitalindia.com].